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About Rackspace
Fanatical Support® has made Rackspace the service leader in cloud computing.
We have delivered enterprise-level hosting services to businesses of all sizes and kinds around the world since 1998 and have grown to serve more than 172,000 customers.
Rackspace integrates the industry's best technologies for each customer's specific need and delivers it as a service via our commitment to Fanatical Support.
Our core products include Managed Hosting, Cloud Hosting and Email & Apps. There are currently over 4,000 Rackers around the world serving our customers.
Fanatical Support®
It’s our unbeatable level of customer service. Rackspace employees are available 24/7/365 to meet and exceed customer expectations. Fanatical Support isn’t just what we do. It’s who we are. And we demonstrate it with five key pledges:
- Responsiveness
- Ownership
- Resourcefulness
- Expertise
- Transparency
The World's Service Leader in Hosting
Hosting is all we do. We've set the standard for Cloud, Managed and Email Hosting with our support, expertise and diverse solutions. That’s why Rackspace is a ‘leader’ in the 2011 Gartner Magic Quadrant for Managed Hosting. Find out more about Rackspace's position in Gartner's Magic Quadrant.
Global Presence
With data centres in America, Europe and Asia, Rackspace offers secure hosting on a truly global scale. Each of our 8 global data centres is ISAE 3402 Type II SOC 1 Audited and uses the latest in data centre technology to help deliver a secure environment for our customers. Find out more about our Data Centres.
A Toolbox of Hosted IT Solutions
We’ll help you find the best solution for your bespoke needs, not ours. If you end up spending less, that’s great! Choose the right solution for you.
Expertise
Across the entire company, we have more Red Hat certified engineers than anyone other than Red Hat, in addition to a many other engineering certifications and qualifications. We don't need scripts to solve problems, we use our brains.
100% Network Uptime
100% power, 100% network uptime and 1 hour guaranteed replacement for hardware failures for Managed Hosting products*. That’s the minimum.
*Limitations apply. See full terms and conditions for our Managed Hosting products.
A Greener Way of Doing Business
From cost-effective green servers to company-wide conservation programs, our Greenspace™ initiative is dedicated to doing business in an eco-friendly - not to mention budget-conscious way for our customers.
Find out more about Rackspace's green hosting.
