Fundamentals

Rackspace Fundamentals

• Founded in 1998
• Based in San Antonio, TX
• Nine Data Centers: San Antonio, TX (2); Dallas, TX; Chicago, IL; Herndon, VA; Ashburn, VA; London, UK; Slough, UK; Hong Kong
• Managed Hosting, Email & Apps and Cloud Hosting; all backed by Fanatical Support

Industry Leadership

• Industry-Leading Service Level Agreements
• Cisco Powered Network: 100% Network Uptime Guarantee
• Microsoft Gold-Certified Hosting Partner
• Microsoft Hosting Partner of the Year — 2003, 2005, 2007
• Red Hat Premier Hosting Partner
• MySQL Certified Hosting Partner

Focus

• Everything we do is tailored for hosting
• Hosting is not an add-on service or loss leader, it's all we do

Expertise

• Systems and processes built exclusively for delivering Hosting
• Our support staff is highly trained—specifically for supporting complex hosting environments

Flexibility

• We're built to handle highly-customized hosting environments
• Our model is built to adjust to customer needs quickly and efficiently

Passion

• We're passionate about the hosting business and we're here to stay
• We believe what we are doing makes a difference